✨ About The Role
- The Driver Ops Service Coordinator will manage dedicated driver performance through training and support initiatives.
- Responsibilities include developing and maintaining an effective training program for Dedicated Drivers using the Airspace app.
- The role involves conducting training sessions with drivers before their first day on-site and regularly visiting customer sites.
- The coordinator will act as a liaison between customers, drivers, and driver managers to ensure smooth service launches.
- Performance evaluations will be conducted to assess the success of training programs and to iterate on training materials.
⚡ Requirements
- The ideal candidate will have over three years of experience in training or program development, particularly in a logistics or medical device context.
- Strong verbal and written communication skills are essential for building relationships with drivers and customers.
- A positive attitude and the ability to foster relationships will be crucial for success in this role.
- Attention to detail and active listening skills are necessary to ensure effective training and support for drivers.
- The candidate should be action-oriented and comfortable working in a fast-paced environment, demonstrating a proactive approach to problem-solving.