✨ About The Role
- Providing world-class customer service and quick resolutions to logistics issues
- Ensuring Key Performance Indicators (KPIs) are met and creating solutions for efficient shipments
- Supporting international customers in industries such as semiconductors, automotive, aerospace, medical technology, technology, and pharmaceuticals
- Working fixed shifts, sometimes weekends, to keep planes in the air and deliver shipments faster
- Collaborating with team members with a One Team mindset to achieve efficient logistics operations
⚡ Requirements
- Experienced in time-critical international logistics, preferably in the freight forwarder/air/express/courier industry
- Ability to make quick decisions and provide innovative solutions under pressure
- Detail-oriented with a positive attitude and a passion for making the impossible possible
- Fluent in English, additional languages like Dutch, French, Spanish, or German are a plus
- Comfortable working in a fast-paced environment, collaborating with a diverse team, and mentoring junior team members