Community Program Specialist – India

Community Program Specialist

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

We're seeking a Community Program Specialist to drive deeper engagement across the Pathfinder Community in India by executing and scaling our Community Captains and Most Valuable Pathfinder (MVP) programs, while hosting unforgettable in-person events that fuel customer connection, product adoption, and pipeline generation.

Key Responsibilities

• Run India's MVP & Community Captains Programs under guidance from global leads; act as regional POC for all participants.
• Build strong relationships with program leaders to boost contributions like events, content, and feedback.
• Host monthly MVP sessions and onboard new Captains to foster program growth and engagement.
• Plan and execute Pathfinder Meetups and User Group Dinners across India in collaboration with Sales, Customer Success, and Technical Account Managers.
• Own event logistics end-to-end: goals, speakers, sponsors, venues, budgets, and post-event reporting.
• Grow chapter membership and deepen customer connection through local engagement – creativity on how to accomplish this is encouraged!
• Ensure execution of community programming aligns with business goals to drive pipeline, advocacy, and product adoption.
• Leverage AI tools every day to drive personal productivity and business results.
• Gather feedback and report on India program performance to demonstrate community impact.

Success in This Role Looks Like

• Within your first: Meet all existing India MVPs and Community Captains and ensure they're supported in hosting virtual events, host your first Pathfinder Meetup and User Group Dinner.
• 6 Months: Launch a calendar of events across all active India chapters, collaborate with Global User Group Program Manager in creating a plan to increase attendance by 25%, and support MVP recruitment strategy within India.
• 12 Months: Create a thriving MVP and Captain ecosystem, recognized across the company for generating qualified pipeline, enhancing customer loyalty, and increasing Automation Anywhere's brand equity in India.

Who You Are

• 3–5 years of experience in community building, customer marketing, or event program management, ideally in SaaS, tech, or automation.
• Proven experience organizing customer or developer events, especially in-person, city-level meetups or roadshows.
• Exceptional project management skills with the ability to balance strategic thinking and tactical execution.
• Strong written and verbal communicator with a knack for building relationships with customers, executives, and internal stakeholders alike.
• Data-driven mindset — you're comfortable setting KPIs and tracking program success.
• Ability and willingness to travel up to 10% of the time and potentially host in-person events on evenings and/or weekends.

Join Us

If you're a community builder with a passion for customer connection and program excellence — and you thrive at the intersection of execution, and evangelism — we'd love to hear from you.

Go be great. Apply now and help shape the future of work with us.