Full-Stack Associate
We are looking for a full-stack associate to design, configure, and deploy AI agents and intelligent automation solutions on an enterprise-grade Automation Anywhere GenAI platform while leveraging RAG (Retrieval-Augmented Generation) as the knowledge foundation for the Automation Anywhere Enterprise Knowledge Base (EKB).
Full-stack knowledge of candidate will be used to integrate upstream full stack bots/APIs and downstream AAA Enterprise RPA Gen1, Gen2 (DocAI), and Gen3 (GenAI) bots, and vice versa.
The associate will define RAG success criteria (retrieval accuracy, hallucination thresholds) and KPIs; inventory knowledge sources (documents, databases) as an Enterprise Knowledge Base.
Data sourcing plan and design end-to-end Agent flows covering triggers, KB retrieval, LLM calls, and actions.
KB structure (chunking, fine-tuning) will be defined and built using EKB. Prototype prompts and Agents will be developed to produce functional test Chat/Agent prototypes.
Agents and Prompts will be configured with a selected LLM (Gemini/GPT-4) to generate Agent configurations and prompt templates. Downstream API tasks (RPA steps/external calls) will be integrated, followed by UAT deployment (publish Agent/KB).
Upon successful UAT, the solution will be published to Production via the Production Control Room, with BOT/Agent monitoring as part of Hypercare.
Qualifications
- Education: Bachelor's or Master's in Computer Science, AI/ML, Data Science, or equivalent practical experience.
- Experience: 2–5 years in software engineering; 2+ years building AI-powered automation solutions in production.
- Certifications (Preferred): Cloud AI certifications (AWS, Azure, GCP); RPA certifications such as UiPath or Automation Anywhere.
- Scope & Growth Path: Implement designs under Senior Engineer guidance; progress toward independent stakeholder ownership.
Agentic AI
- Hands-on experience with LangChain, LangGraph, AutoGen, or CrewAI.
- Core agent patterns: tool usage, memory, multi-step reasoning, validation and guardrails.
- LLM APIs: OpenAI, Anthropic, Gemini, or open-source models; structured prompt engineering.
RAG & Vector Infrastructure
- End-to-end RAG pipelines: ingestion, chunking, embedding, vector stores, and retrieval evaluation.
- Hands-on with vector databases; ability to diagnose and improve retrieval quality.
RPA
- Hands-on with UiPath, Automation Anywhere, or Microsoft Power Automate.
- Bot workflows with exception handling, logging, and enterprise system integrations.
Engineering
- Strong Python skills; experience with cloud AI services, APIs, data pipelines, and event-driven systems.
Nice to Have
- Exposure to LoRA / QLoRA fine-tuning approaches.
- Agent observability and evaluation tooling such as LangSmith or Arize.
Responsibilities
- Build and maintain multi-agent workflows from solution design through production deployment.
- Implement root-cause analysis, ERP/CRM/ITSM integrations, and robust error handling.
- Design and operate end-to-end RAG systems; continuously monitor and improve retrieval quality.
- Develop and maintain RPA tasks; integrate AI agents with RPA and business logic.
- Write unit and integration tests; contribute to CI/CD pipelines and deployment automation.
- Collaborate with senior engineers; document pipelines, agent configurations, and operational runbooks.