✨ About The Role
- The Technical Account Manager will be responsible for enhancing enterprise-level support activities and ensuring customer success.
- This role involves guiding customers through best practices and resolving technical issues related to Automation Anywhere's solutions.
- The TAM will conduct technical enablement sessions on new releases and features to keep clients informed.
- Regular quarterly business reviews will be led to assess performance metrics and discuss upcoming projects.
- The position requires collaboration with sales and customer success teams to drive account growth and maximize customer investment.
âš¡ Requirements
- The ideal candidate will have a strong background in technical account management, with a focus on customer success and satisfaction.
- Experience in managing enterprise-level support activities and acting as a trusted advisor to clients is essential.
- A proactive approach to communication and relationship building with clients is crucial for driving product adoption.
- The candidate should possess technical expertise in automation solutions and be able to deliver enablement sessions effectively.
- A growth mindset is necessary to identify upsell opportunities and expand customer accounts.