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Technical Account Manager - Remote Eligible

Drive product adoption by conducting technical enablement sessions for enterprise clients.
RemoteBogota
Mid-Level
1 week ago
Automation Anywhere

Automation Anywhere

Automate any process and empower employees with your new digital workforce.

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✨ About The Role

- The Technical Account Manager will be responsible for enhancing enterprise-level support activities and ensuring customer success. - This role involves guiding customers through best practices and resolving technical issues related to Automation Anywhere's solutions. - The TAM will conduct technical enablement sessions on new releases and features to keep clients informed. - Regular quarterly business reviews will be led to assess performance metrics and discuss upcoming projects. - The position requires collaboration with sales and customer success teams to drive account growth and maximize customer investment.

âš¡ Requirements

- The ideal candidate will have a strong background in technical account management, with a focus on customer success and satisfaction. - Experience in managing enterprise-level support activities and acting as a trusted advisor to clients is essential. - A proactive approach to communication and relationship building with clients is crucial for driving product adoption. - The candidate should possess technical expertise in automation solutions and be able to deliver enablement sessions effectively. - A growth mindset is necessary to identify upsell opportunities and expand customer accounts.
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Technical Account Manager - Remote Eligible
RemoteBogota
Growth
About Automation Anywhere
Automate any process and empower employees with your new digital workforce.