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Principal Customer Success Manager - Remote Eligible
Develop and implement customer success strategies to enhance data security and compliance outcomes.
Remote
Expert
$125,000 - 145,000 USD / year
1 month ago
✨ About The Role
- The Principal Customer Success Manager will be responsible for overseeing the customer journey and ensuring a high level of satisfaction.
- This role involves collaborating with cross-functional teams to address customer needs and drive product adoption.
- The successful candidate will develop strategies to enhance customer engagement and retention.
- They will also analyze customer feedback and usage data to identify areas for improvement.
- The position requires a focus on aligning customer goals with the company's offerings to maximize value.
âš¡ Requirements
- The ideal candidate will have extensive experience in customer success management, particularly in the tech or cybersecurity sectors.
- A strong understanding of data security, compliance, and privacy issues is essential for effectively supporting clients.
- Proven ability to build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- Excellent communication skills are necessary to articulate complex technical concepts to non-technical stakeholders.
- A proactive approach to problem-solving and a commitment to driving customer satisfaction and success.
Principal Customer Success Manager - Remote Eligible
Remote
$125,000 - 145,000 USD / year
Product
Job is no longer active
About BigID
Security Compliance Privacy Risk