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Software Engineer - Remote Eligible
Develop and modify product modules to enhance capabilities and resolve customer issues.
Remote
Mid-Level
1 month ago
✨ About The Role
- The Software Engineer will troubleshoot complex software modules based on issues described by various teams and customers.
- They will be responsible for owning customer calls to provide technical insights and solutions to alleviate field issues.
- The role involves developing and modifying product modules to address customer-reported issues and enhance capabilities.
- The engineer will play a key role in feature design activities and must have a deep understanding of the features being developed.
- Collaboration with QA teams is essential to recommend resolutions and ensure proper implementation of fixes.
âš¡ Requirements
- The ideal candidate will have strong troubleshooting skills and a methodical approach to problem-solving.
- They should possess programming skills in Java and Node.js, which are essential for the role.
- Experience with software management and deployment systems such as Jenkins, GIT, AWS, and Azure is important.
- The candidate should have excellent written and oral communication skills, as well as teamwork abilities.
- A background in working directly with customers, including on-site visits, is highly valued.
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