Technical Writer - API And Devops

Technical Writer - API and Devops

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you'll have the opportunity to work with some of the most talented people in the industry who value innovation, integrity, and teamwork.

We're seeking a Technical Writer based in Chennai, India, to join our TechDocs team. Reporting to the Technical Writing Manager in our Product department, you'll collaborate closely with R&D, QA, and Product Managers. Your primary focus will be documenting our customer-facing APIs and SDKs and delving deep into our technical system and deployment documentation. We need someone adept at transforming highly complex technical concepts into clear, user-friendly resources for technical and non-technical customers.

BigID thrives in a fast-paced Agile environment. If you're ready to tackle exciting challenges and make a real impact, we encourage you to apply.

What you'll do:

• Document our customer-facing APIs.
• Manage the API portal, including its automated Git-based systems and processes.
• Develop high-profile, challenging, and complex system and deployment documentation.
• Contribute significantly to enhancing our product and overall customer experience.

What you'll bring:

• At least 3 years of experience writing API and DevOps-related documentation.
• Strong aptitude for translating complex technical concepts into clear, user-friendly language for diverse audiences.
• Proficiency in core web technologies such as HTML, JSON, and YAML.
• Demonstrated experience with version control systems like GitLab, GitHub, or BitBucket.
• Familiarity with the concepts of containerized systems, such as Docker and Kubernetes.
• Exceptional written and verbal communication skills in English.
• The ability to collaborate effectively with global teams and stakeholders at all levels.
• A proactive, problem-solving mindset with a strong team spirit and a cooperative approach.

Nice to haves:

• Experience with Document360.
• Background or experience in the data or cybersecurity domains.

What's in it for you?

• Equity participation - everyone shares in our success
• Hybrid work
• Opportunities for professional growth
• Team fun & company outings
• Statutory benefits and leave benefits
• Health Insurance coverage

Our Values:

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try- We try our best and we don't give up
• Shine- We shine and make it our mission to always stand out

Diversity & Inclusion: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Come as you are.