Chief Of Staff, Operations

Chief Of Staff

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities.

The Chief of Staff will support an SVP on a wide range of tactical and strategic priorities across the business. This role will require strong operations and business acumen, sound judgment, the ability to quickly synthesize information, and a high degree of ownership. The person in this role will be expected to help drive execution across key initiatives, review materials and recommendations with an enterprise lens, and operate with the pace, discretion, and rigor required to support the Office of the SVP. The successful candidate must be based in Florida (relocation provided) and be able to support up to 50% travel.

Key Responsibilities:

• Participate in the development and refinement of the Operations Strategy aligned with overall Blue Origin goals and objectives
• Manage the SVP's strategic priorities, ensuring alignment across all Operations teams and tracking progress toward goals
• Leverage organizational knowledge to determine which levers to pull to move critical initiatives quickly
• Define and drive the adoption of KPIs that tie functional activity to enterprise outcomes (getting to rate, risk reduction, employee/site safety)
• Drive special projects and strategic initiatives across Operations, including cross-functional programs that require coordination with Engineering, Business Development, and other organizational units
• Manage crisis response and contingency planning for operational challenges
• Identify process improvements and operational efficiencies across the organization
• Coordinate with Operations leadership team to maintain alignment and drive efficiency across manufacturing, test, launch, and support functions
• Optimize decision-making by conducting research/analysis and gathering key facts and perspectives from stakeholders. Translate data into actionable options.
• Serve as a liaison between Operations and other departments, fostering collaboration and eliminating silos
• Represent the SVP in key meetings and forums when needed, demonstrating sound judgment and decision-making abilities
• Prepare executive-level communications, presentations, and briefings for internal and external stakeholders
• Support the Rhythm of the Business meetings, including preparation, reporting, and follow-up actions

Performance Expectations:

• Contribution to enterprise outcomes including achieving production rate, driving margin improvement, and reducing enterprise exposure
• Demonstrable cross-functional impact through stakeholder adoption, speed of decision making, and quality of executive communications
• Effectiveness in removing obstacles to strategic initiatives
• Successful implementation of operational improvements and process optimizations
• Quality and timeliness of executive support and communications

Qualifications:

• Bachelor's degree in engineering, business, or related technical field (master's degree preferred)
• 10+ years of progressive experience in aerospace, manufacturing, or high-tech operations with demonstrated strategic impact
• Experience in operations management, or similar roles
• Exceptional communication skills, both written and verbal
• Strong financial acumen with ability to "think and communicate like a CFO" - telling stories through ROI, cost, revenue, and risk metrics
• Strong analytical capabilities and problem-solving skills
• Ability to work effectively in a fast-paced, rapidly evolving environment

Compensation Range for:

WA applicants is $157,059.00 - $219,882.60

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check

• Required for all positions: Blue's Standard Background Check
• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.