Spring 2026 Astronaut & Customer Experience Intern

Customer Experience Intern

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

As part of a hardworking team, our customer experience intern will provide support to astronauts and guests before and during their stay at our launch site. The intern may have the opportunity to support other areas of our team's work including sales, media, and operations to ensure customer satisfaction.

During your internship, you can expect to:

• Gain hands-on, real-world experience.
• Receive mentorship and feedback from mentors and managers.
• Participate in events to learn about other parts of Blue Origin.

Responsibilities included but not limited to:

• Support all front and back of house hospitality operations in the business of launching humans into space.
• Lead long term projects related to event preparation, scheduling, organization, record keeping, and travel coordination.
• Lead daily organizational efforts of astronaut clothing, collateral, and gifts.
• Provide housekeeping services for Astronaut facilities.
• Shuttle astronauts and guests as needed during launches.
• Must be able to take initiative daily and be prepared with one's own ideas to find ways to contribute to the overall mission.
• Prepare and aid in set-up of launch viewing parties, celebrations, news broadcasts, and press conferences.
• Maintain a positive attitude and contribute team spirit.
• Must be ready and enthusiastic to step into any variety of roles.
• Collaborate with the Astronaut Village and Training Center departments.

Qualifications:

• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
• Currently enrolled in an undergraduate program and have at least one semester or quarter of school remaining after the internship.
• Pursuing an undergraduate degree in hospitality or related field.
• Experience in a high-end customer service, luxury hospitality, or event planning role.
• Exceptional organizational skills and strong attention to detail.
• High emotional intelligence.
• Strong oral and written communication skills, interpersonal skills, and customer service capabilities and delivery.
• Have a valid driver's license.
• Efficiency in high pressure situations.
• Readiness to travel 75% of time as needed.

The compensation range is: WA applicants is $28. We offer housing and relocation support. Interns are responsible for daily transportation to and from their work locations.

Culture Statement: Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations: Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check: Required for all positions: Blue's Standard Background Check. Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

Equal Employment Opportunity: Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws.

Affirmative Action and Disability Accommodation: Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

California Applicant Privacy Notice: If you are a California resident, please reference the CA Applicant Privacy Notice here.