Summer 2026 Astronaut & Customer Experience Intern – Undergraduate

Customer Experience Intern

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

As part of a hardworking team, our customer experience intern will provide support to astronauts and guests before and during their stay at our launch site. The intern may have the opportunity to support other areas of our team's work including sales, media, and operations to ensure customer satisfaction.

During your internship, you can expect to:

• Gain hands-on, real-world experience.
• Receive mentorship and feedback from mentors and managers.
• Participate in events to learn about other parts of Blue Origin.

Responsibilities:

• Support all front and back of house hospitality operations in the business of launching humans into space
• Lead long term projects related to event preparation, scheduling, organization, record keeping, and travel coordination
• Lead daily organizational efforts of astronaut clothing, collateral, and gifts
• Provide housekeeping services for Astronaut facilities
• Shuttle astronauts and guests as needed during launches
• Must be able to take initiative daily and be prepared with one's own ideas to find ways to contribute to the overall mission
• Prepare and aid in set-up of launch viewing parties, celebrations, news broadcasts, and press conferences
• Maintain a positive attitude and contribute team spirit
• Must be ready and enthusiastic to step into any variety of roles

Qualifications:

• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
• Currently enrolled in an undergraduate program and have at least one semester or quarter of school remaining after the internship.
• Pursuing an undergraduate degree in hospitality or related field.
• Experience in a high-end customer service, luxury hospitality, or event planning role.
• Exceptional organizational skills and strong attention to detail.
• High emotional intelligence.
• Strong oral and written communication skills, interpersonal skills, and customer service capabilities and delivery.
• Have a valid driver's license.
• Efficiency in high pressure situations.
• Readiness to travel 75% of time as needed.

When you apply, be sure to include your internship, co-curricular and research experience in your resume. Please also include the relevant tools, programming languages, or processes you have utilized in these settings. If you haven't yet used a tool in a professional setting, please include relevant coursework that demonstrates your preparation for these roles.

The hourly compensation for applicants is $28.00

Culture Statement: Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal Employment Opportunity: Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law.