Product Owner, Mainframe Networking & Observability

Product Owner

Broadcom's Mainframe Software Division (MSD) is committed to addressing the fundamental needs of our customers by continuously evolving our solutions. We are seeking a Product Owner to join our AIOps team in Pittsburgh, where you will collaborate with R&D to lead an enterprise-grade observability and management suite designed to monitor and optimize the performance, security, and reliability of mainframe network environments.

The Product Owner (PO) at Broadcom collaborates closely with the Product Manager (PM) and the Development Team, with their primary value derived from understanding, contributing to, and executing the product and solution strategy. This execution involves distilling high-level strategic goals into concrete outcomes, which are then further refined with the development team into manageable Enablers or User Stories ready for completion.

The PO works on-site within the R&D scrum teams to determine how the work will be completed and is responsible for ensuring what the team has developed successfully covers the customer validated use cases. Additionally, PO leads customer engagement and customer validation efforts.

Product Owner Core Responsibilities

• Works closely with R&D development teams to maximize the value delivered to the customers
• Understands how the Enterprise backlog model operates with Epics, Capabilities, Features, and Stories
• Effectively communicate with both internal and external stakeholders
• Establishes, prioritises, and helps sequence backlog items based on defined strategies, events, and dependencies with other teams
• Ensures the common understanding of backlog items, their acceptance criteria and alignment on definition of done with R&D scrum teams
• Coordinates with other Product Owners and cross-functional roles throughout the development and delivery process, focusing on their immediate solution team
• Independently resolve complex projects, issues, and challenges encountered

Team Backlog Ownership

• The principal responsibility of the PO is to maintain a prioritized, transparent, and straightforward backlog of work items that align with the product strategy and enable maximizing the product value.
• Refine the backlog items with R&D teams to reach a common understanding with sufficient detail for the team to work on for the current and next iteration.

Cross-Team and Management Reporting

• To maintain cadence across many teams globally, PO communication is key to ensure inter-team and cross-team dependencies are communicated and risks to team productivity are shared and mitigated.
• The PO is responsible for raising information to enable management by exception and is accountable for communication with their PO peers and solution leadership.
• The PO regularly leads projects requiring coordination with other functions or teams while providing guidance to less experienced team members

Customer Engagement

• Our business success is driven by our customers and in turn by their success. In order to ensure our products solve our customers' challenges we continually iterate on our solutions asking our customers for their feedback
• A PO works with their PM and other cross-functional roles, creating opportunities to visit customers and observe users in their environment whenever possible
• PO actively seeks new opportunities for engagement with customers, builds and strengthens customer relationships
• Regular iteration reviews are one of the responsibilities of the PO who decides when it is appropriate to share progress and with which internal and external stakeholders. In establishing the Sprint Review event, the PO will invite their customers describing the value they may expect to receive. Typically performed over video conferencing, a Sprint Review will showcase the most recent development
• Presenting at industry conferences on their product, the technical vertical into which our products integrate, and on relevant adjacencies is strongly encouraged for all POs
• When a support case is escalated to the development team for further action, the PO must be aware of the case and may manage the case to completion

Collaboration with Product Manager

• The PO stands back to back with the PM, working together on the same broader problems but each tackling different areas of work and levels of detail. While the Product Manager is considered 'outward facing' in meeting potential customers and buyers, the Product Owner is considered 'inward facing' and focused on existing customers and colleagues in development and support.
• The close collaboration of PO with PM is crucial for the creation of a product roadmap, adjustments and execution on the product strategy, and the overall success of the product
• Product management oversees market research, monitors competitive activity, and identifies customer needs

Collaboration with Development Teams

• Consisting of developers, architects, QA, Information Engineers, UX, and R&D management, the Development Team produces the vast majority of consumable output and answers the question "How" will this thing get done
• The PO closely collaborates with development teams to ensure the items with the highest business value are prioritized, refined, understood, and ready for the development teams to pull into their iterations. PO then accepts the produced outcomes
• PO represents the "voice" of the customers and internal stakeholders towards the team

Required Skills & Qualifications

• Bachelor's degree in Engineering with a minimum 8 years of related experience
• Agile Product Ownership: Proven ability to own, prioritize, and groom a product backlog while translating high-level roadmap items into actionable User Stories and Enablers
• Strategic Execution: Experience in breaking down complex technical requirements into concrete outcomes with clear Acceptance Criteria
• Leadership Experience: Demonstrated ability to influence cross-functional teams without direct authority, fostering a high-performance culture focused on quality and delivery
• Expert Stakeholder Management: Demonstrated success in managing complex relationships with diverse stakeholders, including customers, executive leadership, and engineering. Ability to navigate competing priorities and communicate "the why" behind product decisions with clarity and diplomacy
• Stakeholder Collaboration: Strong interpersonal skills with the ability to bridge the gap between R&D engineering teams and business-oriented Product Managers

Desired Skills & Qualifications

• Mainframe Ecosystem Literacy: Foundational knowledge of the z/OS environment, including familiarity with TSO/ISPF, JCL. Understanding the role of the mainframe in a modern enterprise's hybrid-cloud strategy
• Networking Fundamentals: A solid grasp of TCP/IP and/or SNA networking concepts. Understanding how data moves between mainframe applications and the outside world
• Direct experience with using or managing mainframe network monitoring products
• Familiarity with modern observability trends, such as Machine Learning-based anomaly detection, real-time packet tracing, or dashboarding tools

Additional Job Description

Compensation and Benefits

The annual base salary range for this position is $104,100 - $166,500

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.