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Field Operations Support Lead
Coordinate product demonstrations for end-users during defense exercises and company events.
San Antonio, Texas, United States
Mid-Level
2 weeks ago
Darkhive
AI and machine learning solutions to drive business innovation and transformation.
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✨ About The Role
- The Field Operations Support Lead will be responsible for testing Darkhive's hardware and software products.
- The role involves submitting bug reports and tickets to development teams to ensure product quality.
- Assisting in the development of product documentation is a key responsibility of this position.
- The candidate will coordinate product demonstrations for end-users during various exercises, expos, and company events.
- Participation in DoD exercises will also be coordinated by the Field Operations Support Lead.
- This position is based on-site at the San Antonio HQ facility, with no remote or hybrid opportunities available.
⚡ Requirements
- The ideal candidate will have significant experience in field operations, particularly in testing hardware and software products.
- A strong background in submitting bug reports and collaborating with development teams is essential for success in this role.
- Experience in product documentation development and coordination of product demonstrations is highly valued.
- The candidate should possess excellent communication skills to effectively collaborate with cross-functional teams, including Engineering and Program Management.
- A willingness to travel domestically and internationally up to 50% of the time is required for this position.
About Darkhive
AI and machine learning solutions to drive business innovation and transformation.