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Accelerator Customer Success Manager

Drive customer success by managing a diverse portfolio of accounts in the Benelux region.
Amsterdam
Junior
1 month ago
Darktrace

Darktrace

Cyber AI that provides real-time visibility and protection across multi-cloud environments.

✨ About The Role

- The Customer Success Manager will manage accounts across the Benelux customer base, focusing on driving adoption and outcomes. - Responsibilities include conducting business reviews with client executives to ensure satisfaction and desired outcomes. - The role involves presenting and demonstrating Darktrace cyber threat defense solutions to CISOs and security experts. - The successful candidate will identify and nurture upsell and cross-sell opportunities by aligning products with customers' evolving needs. - Ongoing training will be provided to develop relationship-building skills and meet client needs.

âš¡ Requirements

- The ideal candidate will have experience in a customer-facing role, such as an Account Executive, Customer Success Manager, or Business Development Executive. - A personable and friendly approach is essential for building long-lasting relationships with a diverse range of stakeholders. - Strong relationship management and communication skills are crucial for achieving goals and targets. - The candidate should be comfortable working across a wide client portfolio and managing competing demands. - A passion for learning about cyber security and AI will contribute to success in this role.
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Accelerator Customer Success Manager
Amsterdam
Product
About Darktrace
Cyber AI that provides real-time visibility and protection across multi-cloud environments.