Global GTM Onboarding Program Manager

Global GTM Onboarding Program Manager

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.

The Opportunity

The Global GTM Onboarding Program Manager will play a critical role in the success of our go-to-market (GTM) organization. This individual will be responsible for designing, developing, and executing a world-class onboarding program for all new GTM hires, including Sales, Customer Success, and Solutions Engineers. This role requires a strategic thinker with a hands-on approach to program management, content creation, and facilitation.

Responsibilities

• Program Strategy & Design:
• Design and develop a comprehensive, scalable, and globally consistent onboarding program for all new GTM hires.
• Define learning objectives, curriculum, and success metrics for the onboarding program.
• Collaborate with GTM leadership to align onboarding content with business priorities and GTM strategies.
• Content Development & Management:
• Create and maintain engaging and relevant training materials, including presentations, e-learning modules, and hands-on exercises.
• Work with subject matter experts (SMEs) across the organization (e.g., Product, Marketing, Sales Engineering) to ensure content is accurate and up-to-date.
• Manage and organize all onboarding content within our learning management system (LMS) and enablement platforms.
• Program Execution & Facilitation:
• Plan and execute onboarding bootcamps, workshops, and virtual training sessions on a regular cadence.
• Facilitate live training sessions, both in-person and virtual, ensuring a high level of engagement and knowledge retention.
• Act as a point of contact for new hires during their onboarding period, providing guidance and support.
• Measurement & Optimization:
• Track and analyze key performance indicators (KPIs) related to onboarding effectiveness, such as time to becoming "fully operational."
• Gather feedback from new hires and stakeholders to continuously improve the onboarding program.
• Use data to identify trends and areas for improvement, and present findings to leadership.
• Cross-Functional Collaboration:
• Partner with GTM Recruiting, HR, and GTM Operations to ensure a seamless and positive new hire experience from offer letter to first deal.
• Collaborate with regional enablement managers to localize and adapt global onboarding content as needed.
• Support global events like Annual Leadership Summit and Sales Kickoff

Required Skills & Qualifications

• 5+ years of experience in sales enablement, training, or a similar role, with at least 2 years focused on GTM onboarding.
• Proven track record of designing, building, and executing global onboarding programs from the ground up.
• Experience in the B2B SaaS industry is highly preferred.
• Strong understanding of the sales process and GTM roles (e.g., SDR, AE, SE, CSM).
• Exceptional communication, presentation, and facilitation skills, with the ability to engage diverse audiences.
• Proficiency in creating engaging training content using various tools (e.g., PowerPoint, Articulate Rise/Storyline, Camtasia).
• Experience with Learning Management Systems (LMS) and enablement platforms (e.g., Seismic, Highspot, Showpad).
• Analytical mindset with the ability to use data to inform decisions and measure program effectiveness.
• Self-starter with the ability to work independently and manage multiple projects in a fast-paced, dynamic environment.
• 40% travel for in-person training sessions and company events.

What We Offer

• Competitive salary and equity.
• Comprehensive benefits package.
• A fun and supportive work environment.
• The opportunity to work with a team of brilliant and passionate individuals.
• A chance to have a significant impact on the growth and success of a rapidly scaling company.

Dataiku is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.