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IT Support Technician

Enhance IT systems to support global operations in a fast-growing, modern tech environment.
New York
Mid-Level
$75,000 - 95,000 USD / year
1 week ago

✨ About The Role

- The IT Support Technician will be responsible for providing best-in-class support to Dataiku employees globally in a fast-moving, primarily Mac-based cloud-oriented environment - The role involves working closely with the IT Support Team Lead for Americas and collaborating with other IT Teams (Support, Automation, Operations & Security) - Responsibilities include maintaining systems, networks, and services critical to Dataiku employees, ensuring their seamless operations - The position is physically based in the New York City office, with occasional travel to other office locations as needed - The successful candidate will play a key role in supporting Dataiku's growth and contributing to the collective knowledge of global tech innovators

⚡ Requirements

- Experience with 1st and 2nd line support in a modern cloud-first IT Stack, ideally in an international and fast-growing environment - Proficiency in supporting macOS, AV/VC technologies, and MDM knowledge (JAMF, Intune) - Strong communication skills in English, with additional languages being a plus - Ability to work independently, prioritize tasks, and provide excellent service with a positive mindset - Proactive nature, willingness to learn, and enjoy applying knowledge practically
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IT Support Technician
New York
$75,000 - 95,000 USD / year
Hardware
About Dataiku
Everyday AI, Extraordinary People