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Senior Manager, Customer Success

Guide customer organizations on leveraging Dataiku DSS for data science projects from design to production.
4 weeks ago

✨ About The Role

- Lead the Customer Success team in Japan - Manage a team of Customer Success Managers and provide guidance, coaching, and mentorship - Drive customer adoption, retention, and growth while ensuring exceptional customer experience - Actively serve a portfolio of assigned accounts based in Japan - Develop and implement strategies to optimize customer success processes and workflows

⚡ Requirements

- Proven track record of success in managing teams and driving customer growth - Strong understanding of customer success principles and best practices - Excellent communication, leadership, and problem-solving skills - Familiarity with data science and machine learning concepts - Fluency in Japanese (both written and spoken)
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Senior Manager, Customer Success
About Dataiku
Everyday AI, Extraordinary People