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Strategic Customer Success Manager, Americas
Guide Fortune 500 executives in building AI strategies that shape their industries.
Various
Expert
$145,000 - 165,000 USD / year
2 weeks ago
✨ About The Role
- The Strategic Customer Success Manager will manage a portfolio of large enterprise accounts within the Americas.
- This role involves guiding clients in building AI strategies that shape industries and ensuring customer engagement and satisfaction.
- The manager will work closely with clients to understand their use cases and desired business outcomes, helping them achieve these goals through Dataiku's products and services.
- The position requires implementing customer engagement strategies, including success reviews and community events, to foster strong relationships.
- Collaboration with Dataiku's Sales team is necessary to ensure successful renewals and expand customer relationships.
âš¡ Requirements
- The ideal candidate will have at least 10 years of experience in account management, customer success, or consulting, preferably in enterprise software or data science.
- Strong communication, presentation, and listening skills are essential for engaging with stakeholders at all levels of an organization.
- The candidate should have a proven record of collaborating with diverse persona groups, including business executives, data scientists, analysts, and IT professionals.
- A deep understanding of the data science project lifecycle and experience supporting organizations in their AI maturity curve is crucial.
- Fluency in Spanish is a bonus, indicating a preference for candidates who can communicate with a broader range of clients.
Strategic Customer Success Manager, Americas
Various
$145,000 - 165,000 USD / year
Product
About Dataiku
Everyday AI, Extraordinary People