✨ About The Role
- The Technical Account Manager will work closely with the Customer Success team to identify client priorities and develop engagement plans.
- This role involves managing milestones and deliverables while providing regular status updates to clients.
- The candidate will centralize technical information about clients and contribute to account strategy discussions.
- The position requires active participation in the growth of the Field Engineering team through documentation and process optimization.
- The Technical Account Manager will serve as a primary technical advisor, guiding clients on Dataiku platform architecture and best practices.
âš¡ Requirements
- The ideal candidate will have over 7 years of experience in a customer-facing technical role, demonstrating a strong ability to manage client relationships effectively.
- A native French speaker or bilingual individual is preferred, ensuring smooth communication with clients.
- The candidate should possess strong Linux system administration skills, including networking, to support technical discussions and troubleshooting.
- Hands-on experience with cloud services such as AWS, Azure, and GCP is essential for providing technical guidance to clients.
- The successful candidate will be comfortable in both pre and post-sale environments, showcasing versatility in their role.