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Customer Project Specialist, Manufacturing
Manage customer projects to ensure timely delivery of high-quality manufacturing orders.
Bangalore
Mid-Level
3 weeks ago
Fictiv
Fictiv is a platform that connects manufacturers with customers for fast and efficient prototyping and production.
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✨ About The Role
- The Customer Project Specialist will work directly with US-based customers to enhance the velocity and quality of product delivery.
- Responsibilities include managing multiple manufacturing orders and prioritizing user requests to meet customer expectations.
- The role involves gathering and communicating engineering, design, manufacturing, and logistics requirements to ensure timely order delivery.
- Collaboration with sales and manufacturing operations teams is crucial to advocate for customer needs throughout the project lifecycle.
- Continuous improvement initiatives will be part of the role, focusing on identifying areas for efficiency enhancement.
âš¡ Requirements
- A bachelor's degree in Mechanical Engineering or a related field is required, along with three to six years of relevant experience in the manufacturing industry.
- The ideal candidate should have experience in a client-facing role, demonstrating strong customer service skills.
- Excellent organizational skills and the ability to manage time effectively in a fast-paced environment are essential.
- Strong communication skills, both written and verbal, are necessary to adapt communication styles to different audiences.
- A problem-solving mindset and the ability to work collaboratively with cross-functional teams will contribute to success in this role.
About Fictiv
Fictiv is a platform that connects manufacturers with customers for fast and efficient prototyping and production.