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Customer Project Specialist, Manufacturing
Manage customer projects to ensure timely delivery of high-quality manufacturing orders.
Various
Mid-Level
4 weeks ago
Fictiv
Fictiv is a platform that connects manufacturers with customers for fast and efficient prototyping and production.
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✨ About The Role
- The role involves direct interaction with US-based customers to enhance their experience and resolve issues.
- Responsibilities include managing multiple manufacturing orders and collaborating with internal operations teams.
- Effective communication of engineering, design, manufacturing, and logistics requirements is key to ensuring timely order delivery.
- The position requires collaboration with sales and manufacturing operations teams throughout the project lifecycle.
- Continuous improvement initiatives will be part of the role, focusing on increasing efficiency and addressing customer pain points.
âš¡ Requirements
- A bachelor's degree in Mechanical Engineering is required for this role.
- Candidates should have three to six years of relevant experience in the manufacturing industry, preferably in a client-facing role.
- Strong organizational skills and the ability to manage time effectively are essential due to the fast-paced work environment.
- Excellent communication skills, both written and verbal, are necessary to adapt communication styles effectively with customers.
- A self-starter mentality is crucial, as the role demands a hands-on, results-oriented approach to exceed client expectations.
About Fictiv
Fictiv is a platform that connects manufacturers with customers for fast and efficient prototyping and production.