Associate, Sales Operations

Associate, Sales Operations

Harbinker is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

Role Overview

The associate, sales operations will play a critical role in enabling Harbinger's sales organization to operate efficiently, scale effectively, and close business faster. This role will support core sales processes, systems, reporting, pricing workflows, and cross-functional coordination between sales, product, finance, and operations.

This is an ideal role for someone who is analytical, systems-oriented, and excited to sit at the intersection of strategy and execution in a high-growth EV company.

Key Responsibilities

Sales Process & Systems

• Own and support core sales workflows across the funnel, from lead intake to closed-won and delivery.
• Maintain CRM hygiene and data integrity (HubSpot preferred).
• Partner with sales leadership to optimize pipeline management, forecasting, and territory/account structures.
• Help implement and improve CPQ, quoting, and configuration tools.

Reporting & Analytics

• Build and maintain dashboards for pipeline health, conversion rates, deal velocity, and forecasting accuracy.
• Analyze trends in sales performance, customer segments, deal structure, and product mix.
• Provide actionable insights to sales leadership and GTM teams.

Deal Support & Pricing Operations

• Support deal structuring, approvals, and pricing workflows.
• Ensure pricing, discounts, and configurations align with company policy and margin targets.
• Serve as a point of contact for sales reps on process questions and deal mechanics.

Cross-Functional Collaboration

• Work closely with product, finance, legal, and operations to ensure alignment on offerings, contracts, and fulfillment.
• Support product launches and changes by updating systems, documentation, and enablement materials.
• Help translate product complexity into scalable, sellable workflows.

Enablement & Documentation

• Maintain sales process documentation, playbooks, and internal knowledge bases.
• Support onboarding and ongoing training for sales reps.
• Identify friction points in the sales experience and propose improvements.

Qualifications

Required

• 3–5+ years of experience in sales operations, revenue operations, business operations, consulting, or a similar analytical role.
• Strong analytical skills with the ability to turn data into insights.
• Experience working with CRM systems (HubSpot preferred).
• Advanced Excel/Google Sheets skills; comfort working with structured datasets.
• High attention to detail and strong organizational skills.
• Excellent communication skills and ability to work cross-functionally.
• Ability to thrive in fast-paced, ambiguous environments.

Preferred

• Experience in automotive, EVs, manufacturing, or complex B2B/hardware products.
• Familiarity with CPQ tools, pricing logic, and configuration workflows.
• Experience supporting a scaling sales team.
• SQL, Looker, Tableau, or similar BI tools.
• Bachelor's degree in business, economics, engineering, or a related field.

What Success Looks Like

• Sales teams spend more time selling and less time navigating process friction.
• Pipeline and forecast data are clean, reliable, and actionable.
• Deals move faster with fewer errors or rework.
• Cross-functional teams stay aligned as the company scales.
• Leadership has clear visibility into revenue performance.

Key Benefits & Perks:

• Comprehensive health, dental & vision (HDV) – 100% employee covered
• Early-stage stock options
• Robust retirement savings (401k, HSA, FSA)
• Generous paid time off (PTO) & parental leave
• Annual vacation bonus
• Wellness & fertility benefits
• Cell phone stipend
• Complimentary meals & stocked kitchens

California pay range: $100,000 - $120,000 USD