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Director Of Operations - Marketplaces - Remote Eligible
Develop and implement operational strategies for ID.me's Marketplaces to enhance user experience.
Remote
Expert
$195,000 - 270,000 USD / year
1 week ago
✨ About The Role
- The Director of Operations - Marketplaces will lead the operations for ID.me Marketplaces, including Shop and Government.
- This role involves operationalizing ads and merchandise recommendations across the website and emails.
- The leader will be responsible for maintaining the Marketplaces catalog and store information.
- The position requires ensuring high throughput and scalability by developing clear playbooks and focusing on efficiency through automation tools and Gen AI.
- The candidate will need to define Key Performance Indicators (KPIs) for operational areas and write detailed requirements documents to guide the team.
âš¡ Requirements
- The ideal candidate will have over 10 years of experience in operations leadership, particularly in managing ads, emails, and websites for products with millions of users.
- A strong background in consumer marketing automation and operations best practices is essential, with a requirement for B2C experience.
- Proficiency in HTML/CSS is necessary, along with the ability to create and code using provided content and assets.
- The candidate should possess strong analytical skills, including proficiency in spreadsheets and SQL, to diagnose problems effectively.
- A successful candidate will thrive in a fast-paced environment, demonstrating the ability to apply processes while remaining flexible and open to quick iterations.
Director Of Operations - Marketplaces - Remote Eligible
Remote
$195,000 - 270,000 USD / year
Strategy & Ops
About ID.me
The digital wallet that puts you in control