Software Development Manager - Person Platform

Software Development Manager - Person Platform

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

ID.me is seeking a Senior Engineering Manager to lead the Person Platform team, the team that defines and manages the digital representation of a person across the ID.me ecosystem. As an identity company, Person is one of our most foundational domains: it powers how individuals are identified, linked across systems, and kept up to date as their information evolves.

This team owns the systems and APIs that create, store, and manage person records, attributes, and profiles, the authoritative source of truth for a person. As the engineering leader, you'll build and guide a team of backend engineers to design secure, scalable, and reliable services that ensure data integrity and consistency across all identity use cases.

You'll work closely with Product, Architecture, and other Identity teams to ensure the Person platform provides a unified and trustworthy foundation for identification across ID.me's products. You'll set the technical direction, drive operational excellence, and develop the engineers responsible for maintaining the core of how ID.me represents and understands people.

This position will be based full-time in our Mountain View, CA office.

Key Responsibilities

• Build, lead and mentor the Person Platform engineering team, fostering a culture of innovation, execution, and collaboration.
• Own the execution and delivery of product roadmaps for defining, building, and evolving the core Person data model, APIs, and services that represent and manage an individual within ID.me's identity platform.
• Partner closely with sister teams to develop cohesive identity services and data contracts that ensure consistency, interoperability, and trust across the ID.me platform.
• Ensure platform services are secure, reliable, and compliant, while flexible enough to support diverse partner and product requirements.
• Guide the team through architectural modernization, consolidating legacy systems into scalable, modular, and well-defined service components.
• Champion performance, observability, resilience, and long-term maintainability across core platform and backend systems.
• Collaborate cross-functionally with Product, Architecture, Identity, Compliance, and Infrastructure stakeholders.

Required Qualifications

• 10+ years of software engineering experience
• 5+ years in an engineering management capacity.
• 5+ years of shipping production-grade B2B or developer-facing applications.
• Bachelor's degree in Computer Science or equivalent

Preferred Qualifications

• Experience building or managing systems that model, store, and maintain person or entity attributes at scale.
• Expertise in NIST 800-63 AAL2/IAL2 standards, including evidence requirements, verification methods, and lifecycle management.
• Experience building back-end services, API integration, and data modeling.
• Prior experience navigating architecture modernization and building service-oriented architectures.
• Experience with cloud-native infrastructure (AWS, GCP, or Azure).
• Experience operating in regulated environments (e.g., security, compliance, or data privacy requirements).
• Strong product sense with an ability to balance quality, tech debt, and delivery velocity.
• Excellent communication and leadership skills.

Mountain View, CA Pay Range

$220,000 - $264,621 USD

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.