Staff Software Engineer - Shopping Graph

Staff Software Engineer - Shopping Graph

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

Location: Mountain View, CA (Onsite, 5 days per week)

About the Role ID.me is seeking a Staff Software Development Engineer to help design and build the next-generation SaaS Commerce Platform and Developer Ecosystem. The Commerce Platform team provides the primitives for merchant registration, identity-gated discounts, resource management, and policy enforcement, enabling both internal applications and external developers to build trusted, identity-powered commerce experiences.

Our vision is to make ID.me the trusted backbone for identity-based commerce, where every merchant, application, and discount can be seamlessly managed through secure, scalable, and developer-friendly APIs.

This role is ideal for a seasoned technical leader with deep expertise in API-first platforms, multi-tenant architectures, and high-scale backend systems. The ideal candidate thrives in a platform-oriented, product-focused environment, is passionate about designing secure and performant APIs, and has experience enabling great developer experiences at scale.

Responsibilities

Platform Architecture

• Design and evolve Merchant, Resource, Discount, and Use Case APIs as core primitives of the Commerce Platform.
• Champion an API-first, platform-first mindset, ensuring services are scalable, extensible, secure, and resilient.

Developer Experience

• Partner with the Developer Experience team to deliver intuitive onboarding for external merchants and developers.
• Ensure APIs and documentation are structured for ease of integration by both internal and external developers.

Technical Leadership

• Provide architectural guidance and mentorship to senior engineers.
• Drive adoption of best practices in distributed system design, observability, reliability engineering, and modern DevOps tooling.

Cross-Functional Collaboration

• Partner with Authentication Platform, Organization Platform, Marketplace Apps, and Identity Graph teams to ensure alignment of primitives across ID.me's ecosystem.
• Influence product strategy by mapping technical capabilities to business outcomes, ensuring scalability and consistency across applications.

Minimum Qualifications

• Bachelor's degree in Computer Science or related field.
• 10+ years of experience in backend software engineering, including API development for customer-facing products.
• At least 10 years of experience in modern programming languages such as Java, Ruby, Go, Python, or similar building distributed systems, RESTful API's

Preferred Qualifications

• Strong understanding of API design, versioning strategies, and contract-first development practices
• Familiarity with cloud platforms (e.g., AWS, GCP), infrastructure-as-code tools (e.g., Terraform), and modern CI/CD pipelines
• Working knowledge of identity and access management standards such as OAuth 2.0, OpenID Connect, or SAML
• Proficient in monitoring, logging, and observability using tools like Prometheus, Datadog, or similar
• Experience building high-reliability systems with a focus on performance, fault tolerance, and operational excellence

Mountain View, CA Pay Range $217,565 - $260,000 USD