Intern - Desktop Support Engineering

Internship Opportunity At United Therapeutics

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. United Therapeutics seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter's pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF). The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

The selected intern will need to report onsite at the RTP office for the entire duration of the program which runs from May through August 2026. United Therapeutics does not provide housing or transportation. A stipend for relocation assistance may be provided on a case-by-case basis.

Program Highlights

Our internships provide a unique opportunity for individuals to work with some of the most talented people within the pharmaceutical and biotech industry. Our onsite locations offer a variety of amenities and perks available to all our interns. Addition highlights include:

• Professional development opportunities and trainings provided throughout the program
• Participation in our "Get to Know UT" Speaker Series
• Ongoing and formal assessments of your work
• Opportunity to make an impactful difference in a patient centric environment
• Competitive pay up to 40 hours a week
• Each of our locations offer our interns full access to onsite amenities

All internships are paid, up to 40 hours/week. Interns are responsible for arranging their housing and transportation. A relocation stipend may be provided for non-local candidates. Determinations will be made on a case-by-case basis.

2026 Internship Program Dates:

• Monday May 18th to Friday August 14th
• Monday June 1st to Friday August 28th

Who You Are

You are a motivated and enthusiastic individual who is ready to make a positive impact as you join our IT Operations team. You possess strong analytical and problem-solving skills and take pride in providing excellent customer service. You enjoy contributing to process improvements and are a champion for automation. You have strong interpersonal skills and continually seek ways to enhance the end-user experience.

Participate in asset and patch management of PC's and Mac's

Build and deploy UT laptops and IT equipment for newly hired Unitherians

Participate in new hire trianings through onboarding orientations

Monitor level/tier 1 and 2 tickets to ensure timely escalation, resolution and overall service excellence

Identify and communicate recommendations for tools and/or processes

Develop and maintain robust documentation (not limited to) configuration documentation, support/administration manuals, and end user KBs regarding a system/solution/process

Minimum Requirements

Must be actively enrolled in a college or university program pursuing a degree in IT, IS, or a closely related field for the duration of the internship program

Must be available to work 40 hours onsite during the duration of the internship program

Must be proficient in Microsoft 365 (Outlook, word, Excel, Powerpoint)

Job Location: This is an onsite role located in Durham, NC.