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Customer & Sales Support Specialist

Engage with clients to understand their needs and provide tailored satellite communication solutions.
Mid-Level
$80,000 - 130,000 USD / year
1 week ago
Kymeta

Kymeta

Flat-panel satellite antennas for mobile and portable satellite communications.

✨ About The Role

- The Customer & Sales Support Specialist will be responsible for maintaining ongoing communication with existing customers to nurture relationships and expand sales opportunities. - This role involves collaborating with the field sales team and technical support to deliver tailored solutions to clients. - The specialist will prepare quotes, proposals, and contracts for customers while monitoring and tracking orders through the sales cycle. - Identifying and qualifying inbound leads, as well as generating outbound sales opportunities, will be key responsibilities. - The position requires staying up to date with satellite hardware products and providing training to customers on product features and benefits.

⚡ Requirements

- The ideal candidate will have a minimum of 2 years of inside sales experience, preferably in the satellite hardware or technology sector. - Strong communication skills are essential, with the ability to explain complex technical concepts to non-technical customers. - A background in satellite communication technologies, including knowledge of antennas and transceivers, will be beneficial. - The candidate should possess strong analytical and problem-solving skills to effectively troubleshoot customer challenges. - Experience working with government, defense, and telecommunications industries is a plus.
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Customer & Sales Support Specialist
$80,000 - 130,000 USD / year
Growth
About Kymeta
Flat-panel satellite antennas for mobile and portable satellite communications.