Growth Account Manager – Strategic Growth & Retention (cloud & AI Workloads)

Growth Account Manager – Strategic Growth & Retention (Cloud & AI Workloads)

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.

We're seeking a strategic, relationship-driven Account Manager to retain, expand, and grow enterprise accounts that are in the $50K–$400K ARR range into million-dollar partnerships.

You'll inherit a portfolio of long-standing customers many of who currently engage with Mirantis at the workload or project level. Your mission is to elevate those relationships, moving beyond operational contacts to build executive alignment and strategic engagement at the C-level and senior business leadership tiers.

The role combines customer retention, account expansion, guiding clients to expand their use and introduce them toward new Cloud, AI, and GPU-based workloads that deliver meaningful business value.

Within 30 days:

• Develop a detailed understanding of your assigned accounts, including key stakeholders, renewal timelines, and potential for expansion.
• Deliver individual account plans that outline the current versus future state vision and provide clear next steps for executive engagement.

Within 90 days:

• Establish active dialogues with C-level or senior decision-makers across your top accounts.
• Drive early renewals, identify new business unit entry points, and show measurable pipeline momentum.

Within 6 months:

• Achieve or exceed retention and ARR growth targets.
• Successfully transition multiple accounts toward cloud, AI, or GPU-driven workloads, positioning Mirantis as a strategic innovation partner.

What You Bring:

• 3+ years in account management, enterprise sales within cloud, DevOps and understanding of AI technology sectors.
• Proven success in retaining and expanding enterprise accounts while developing new executive relationships.
• Experience creating and executing account development plans with a current-to-future state transformation focus.
• Strong understanding of cloud-native infrastructure (Kubernetes, OpenStack, multi-cloud) and emerging AI/GPU ecosystems.
• Ability to engage strategically from deep technical discussions to C-suite business value conversations.
• Highly organised, self-directed, and results-oriented, with a strong bias for early impact.

What does Mirantis offer you?

• Work in a global, collaborative, remote-first culture that rewards initiative and execution.
• Play a pivotal role in shaping the next era of cloud and AI modernisation.
• Manage high-impact enterprise accounts with immediate opportunity for growth.
• Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
• Be a part of cutting-edge, open-source innovation.
• Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
• Professional development and training.
• Attend conferences and working groups.
• Customized workstation (macOS, Windows).
• Competitive compensation, performance incentives, and opportunities for advancement.

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