✨ About The Role
- The Engineering Technician IV will provide on-demand support for conference rooms associated with the International Space Station Program.
- Responsibilities include installing, supporting, and maintaining IT and audio-visual equipment for both legacy and new installations.
- The role involves conducting technical analyses of conference room software and hardware to ensure efficient operations.
- The technician will monitor data traffic and network performance to guarantee high-quality transmission.
- The position requires performing preventative maintenance inspections and ongoing patching of conference room equipment.
⚡ Requirements
- The ideal candidate will have a strong background in Information Technology or Computer Science, with either a relevant degree or equivalent experience.
- A minimum of 5 years of relevant experience is required, showcasing a solid understanding of audio-visual equipment and IT infrastructure.
- Experience with troubleshooting complex routing and switching issues is essential for success in this role.
- Strong communication and customer service skills are necessary to effectively support end-users in a dynamic environment.
- The candidate should be able to work collaboratively within a team to resolve technical issues efficiently.