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Operations Manager, U.S. Southern Command

Rapidly expand Onebrief product usage within U.S. Southern Command's planning processes.
Miami
Senior
1 month ago
Onebrief

Onebrief

Onebrief makes military headquarters run seamlessly

✨ About The Role

- The Operations Manager will own the customer relationship from users to high-ranking officials within the Joint Force. - They will be responsible for expanding product usage and ensuring that plans are integrated into the Onebrief platform. - The role involves winning renewals and expansions to maintain ongoing customer relationships. - The candidate will need to communicate user needs to the product team and maintain high product proficiency. - They will gather intelligence about the command and region to support growth and instill the Onebrief brand image. - The Operations Manager will lead or support exercises and provide both face-to-face and remote customer support.

âš¡ Requirements

- The ideal candidate has a strong passion for working with military users and understands their needs. - They possess a deep understanding of large military headquarters and have experience navigating military bureaucracy. - Attention to detail is crucial, as the candidate will be relied upon to manage important tasks and exercises. - The candidate should have a reputation as a workhorse and be known for their reliability on previous teams. - They should be adept at solving bureaucratic challenges and obtaining necessary access within government organizations. - Technical savvy is important, as the candidate must become a power user of the product and communicate effectively with engineering teams.
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Operations Manager, U.S. Southern Command
Miami
Strategy & Ops
About Onebrief
Onebrief makes military headquarters run seamlessly