✨ About The Role
- The Operations Manager will own the customer relationship from users to high-ranking officials within the Joint Force.
- They will be responsible for expanding product usage and ensuring that plans are integrated into the Onebrief platform.
- The role involves winning renewals and expansions to maintain ongoing customer relationships.
- The candidate will need to communicate user needs to the product team and maintain high product proficiency.
- They will gather intelligence about the command and region to support growth and instill the Onebrief brand image.
- The Operations Manager will lead or support exercises and provide both face-to-face and remote customer support.
âš¡ Requirements
- The ideal candidate has a strong passion for working with military users and understands their needs.
- They possess a deep understanding of large military headquarters and have experience navigating military bureaucracy.
- Attention to detail is crucial, as the candidate will be relied upon to manage important tasks and exercises.
- The candidate should have a reputation as a workhorse and be known for their reliability on previous teams.
- They should be adept at solving bureaucratic challenges and obtaining necessary access within government organizations.
- Technical savvy is important, as the candidate must become a power user of the product and communicate effectively with engineering teams.