✨ About The Role
- The role involves crafting, implementing, and executing processes to streamline workflows and reduce friction in Palantir deployments.
- The Site Reliability Operations Analyst will be responsible for tracking and stabilizing projects, removing roadblocks, and anticipating customer needs.
- The position requires a creative approach to project management centered around lightweight frameworks that enable rapid iteration.
- The analyst will be the first responder when issues arise, making initial attempts to fix problems before seeking help.
- The job entails working on various challenges, from supporting large customer deployments to assisting with new pilot projects.
âš¡ Requirements
- The ideal candidate will have at least 3 years of project or program management experience, preferably in a fast-paced or dynamic environment.
- A successful Site Reliability Operations Analyst will possess extraordinary judgment and composure in high-pressure situations.
- The candidate should have a proven track record of developing effective and collaborative relationships with customers.
- Attention to detail is crucial, including maintaining accurate records and diligently tracking key project metrics.
- The individual should be enthusiastic about working on-site with customers and supporting internal projects and senior leadership.