Workplace Experience & Ops Manager

Workplace Experience & Ops Manager

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely worldwide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role

We are looking for a proactive, detail-oriented leader to own the daily heartbeat of our Berlin office. As the bridge between workplace strategy and execution, you'll ensure our physical spaces reflect our unique culture and our operations run like clockwork. This is a "player-coach" role: you will mentor and develop our junior staff while personally driving our employee programs to keep the team engaged.

Beyond tactical vendor and office management, you will design the "Planeteer" experience—reimagining our space as we grow and fostering a deep community through creative programming. Whether it's virtual socializing or high-impact in-person events, you'll be the architect of how we connect, collaborate, and thrive in a hybrid world.

We invite you to join our team if you have a combination of excellent customer service skills, a hands-on attitude, and a passion for efficient procedures and policies. Your personal motto is to be "proactive and not reactive," and you pride yourself on handling multiple concerns at once, all while being composed in pressure situations. You will join a solid team, where collaboration is required, and where Planet's company and culture takes precedence over all else.

This is a full-time, in-office position based in our Berlin office 5 days per week.

Impact You'll Own

• Own the daily standards for reception, meeting rooms, and common areas. You are the final eyes on the "look and feel" of the office.
• Direct the daily workflow of the Workplace Coordinator and Facilities staff. You'll handle scheduling, task allocation, and—most importantly—act as a coach to help them grow.
• Act as the first point of contact for service disruptions, ensuring quick resolution with minimal impact on the employee experience.
• Partner with the Manager to execute office expansions and reconfigurations. You'll help turn floor plans into functional realities.
• Coordinate internal moves in partnership with People Team and IT, keeping floor plans and layouts 100% accurate.
• Create and execute communication plans for office changes, ensuring employees feel informed and supported during transitions.
• Lead the ideation and execution of Berlin social events, ranging from happy hours and mission launches to company-wide parties.

What You Bring

• 6+ years in Workplace, Facilities, or Hospitality management, with at least 1 year of experience in a lead or supervisory capacity.
• Bachelor's Degree or equivalent in a relevant field.
• Exceptional written and verbal communication skills; proven ability to distill complex, sensitive, or controversial data into clear, actionable insights for diverse audiences.
• Fully bilingual in English and German, capable of switching seamlessly between both languages in written and spoken contexts - business language at Planet is English.
• You see the "small things" before anyone else does and take pride in fixing them.

What Makes You Stand Out

• You don't just manage a building; you curate an experience. You view every employee as a "guest" and strive to make the office a destination, not just a workplace.
• You find equal satisfaction in mentoring a junior coordinator and rolling up your sleeves to ensure an event goes off without a hitch.
• You have a keen eye for aesthetics and layout. You're comfortable using software tools to ensure our internal comms and physical signage look professional, modern, and "on-brand".
• You are the person who has a "Plan B" before "Plan A" even hits a snag. You can anticipate office bottlenecks—like kitchen traffic or meeting room shortages—and solve them before they become complaints.
• You don't just move desks; you look at occupancy data and employee feedback to propose space changes that actually improve productivity and well-being.

Application Deadline

June 11, 2026 by 11:59p / 23:59 CET (Central European Time)

Export Control Requirements

Planet Labs Germany GmbH is authorized to receive U.S. export-controlled information at Planet under an export license issued by the Bureau of Industry and Security. This position requires access to U.S. export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate's ability to access all applicable export-controlled information without additional export licensing being required by German, EU, or U.S. authorities.

Benefits While Working at Planet

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Paid time off including vacation, holidays and company-wide days off
• Employee Wellness Program
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Volunteering Paid Time Off

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Why We Care So Much About Belonging

We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you're thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don't just fill positions, we aspire to fulfill people's careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you're excited to come along for the ride.

EEO Statement

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Accommodations

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

AI in Our Interviewing Process

Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance