Business Operations Associate

The Role

We are looking to add a BizOps hire to up level our operational rigor. You will be a swiss-army knife across the company, (i) being turned to by leaders as an analytical powerhouse, (ii) designing, implementing, and managing critical business systems, and (iii) starting new functions to hand off to new leaders as we scale. The ideal candidate is a highly structured and analytical thinker who's implemented large end to end projects. This role reports to our Head of Finance.

In this role you will:

• Define and develop business-unit metrics and associated dashboards that quantify the health of our business. This may require you to implement and optimize the internal systems to track those metrics.
• Take on ambiguous business challenges, frame the problem, conduct rigorous analysis, and develop and implement data-driven solutions with stakeholders across the company.
• Act as a force multiplier, building consensus and driving alignment with leaders across the company's product, engineering, sales, and operations teams without direct authority.
• Spend time embedded within a specific business unit or product team to understand their operations, identify gaps, and help cultivate the next generation of leaders.
• Take on ad-hoc projects from different company leaders that are critical to the company's success.
• Priority projects:
• Automate how we track gov and enterprise deliveries + train teams on how to use that system
• Create an inventory forecasting and tracking system, as well as optimizing how much inventory we should carry at any given time
• Help uplevel our sales support, from enablement and systems training to CRM enrichment to automating key workflows in the sales process to making sure we're pricing consistently across business units
• Improve analytics in consumer business without compromising privacy

Are you the candidate we are looking for? (Requirements for the role) You have:

• 3+ years of consulting, banking, investing, or BizOps / SalesOps experience
• Strong analytical aptitude. You intuitively think about problems in terms of numbers and data-models, and you are able to quickly execute analyses in Excel or SQL. We will test you on this.
• Meticulous organization skills, with a proven track record managing large projects end to end and owning recurring processes
• Structured and logical thinker with the ability to quickly get up to speed on new industries, products, and challenges.
• Self-driven and relentlessly proactive. You don't need someone to tell you to "move". You just move. We'd rather have to tell you to slow down than to speed up.
• Comfortable communicating broadly and having a lot of eyes on your work. This role can at-times require comms to large groups. This should excite you!

Compensation:

We offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Our benefits include:

• 401(k) match
• 100% coverage of medical, dental, and vision premiums for you and your dependents
• 12 weeks paid parental leave (for all parents, no waiting period)
• Stipends for
• Family-forming needs
• Gender-affirming care
• Unlimited PTO

Our Culture

• We are builders, and we choose to spend our time building things that matter. Many of our people have backgrounds in Defense Tech as well as the defense and intelligence community. We build to win.
• We hire excellent people, give them outsized responsibility, and trust them to execute at a high level. Everyone here has a track record of solving hard problems throughout their careers.
• We believe that personal privacy and national security interests are not inherently at odds, and can be reconciled via strong technology.
• We believe that companies exist to build awesome things and take care of their people. Our benefits reflect that– top-tier health care, 401(k) matching, and a generous vacation policy (that we actually use).
• We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Achieving diversity across these categories will serve to make our company stronger and our product better.