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Machine Learning Success Manager - Remote Eligible

Lead customer onboarding and ensure successful adoption of Snorkel Flow.
SeattleLos AngelesNew York
Senior
$140,000 - 190,000 USD / year
1 month ago
Snorkel AI

Snorkel AI

The data-centric AI platform powered by programmatic labeling and foundation models

✨ About The Role

- The Machine Learning Success Manager will lead the post-sales lifecycle for a portfolio of enterprise customers. - This role involves building strong relationships and delivering successful outcomes for customers. - The manager will serve as a trusted advisor, helping customers drive adoption and derive business value from Snorkel Flow. - Responsibilities include leading the new customer onboarding program and ensuring timely resolution of customer requests. - The role requires supervision of customer health and adoption metrics to understand account status comprehensively.

âš¡ Requirements

- The ideal candidate has over 5 years of experience in a technical customer-facing role, such as technical account management or customer success. - A strong understanding of customer objectives and the ability to design solutions that align with their value drivers is essential. - The candidate should have a proven track record of achieving targets and driving adoption within accounts. - Excellent presentation and interpersonal skills are necessary to establish a trusted advisor relationship with customers. - The individual should be skilled at coordinating resources to resolve customer issues effectively.
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Machine Learning Success Manager - Remote Eligible
SeattleLos AngelesNew York
$140,000 - 190,000 USD / year
Software
About Snorkel AI
The data-centric AI platform powered by programmatic labeling and foundation models