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Senior Program Manager - Expert Experience - Remote Eligible
Design and implement a comprehensive onboarding program for Experts in the network.
Senior
$150,000 - 200,000 USD / year
2 weeks ago
Snorkel AI
The data-centric AI platform powered by programmatic labeling and foundation models
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✨ About The Role
- The Senior Program Manager will own and shape the Expert Experience, focusing on the lifecycle from acquisition to retention.
- Responsibilities include designing and refining the end-to-end experience for Experts to ensure their needs are met.
- The role involves leading the development and execution of programs aimed at improving Expert engagement and retention.
- The candidate will cultivate a strong online Expert community and create communications that resonate with this audience.
- Metrics will be defined and monitored to measure the success of programs, including onboarding rates and retention metrics.
âš¡ Requirements
- The ideal candidate will have over 6 years of program management experience, particularly in customer or community experience roles.
- Experience in building or managing experiences for highly skilled, specialized talent is highly desirable.
- Strong organizational skills and the ability to manage multiple projects simultaneously will be crucial for success in this role.
- A proactive approach to problem-solving and innovation is essential to identify and address gaps in the Expert experience.
- Excellent communication skills are necessary to engage effectively with a diverse group of Experts and cross-functional teams.
Senior Program Manager - Expert Experience - Remote Eligible
$150,000 - 200,000 USD / year
Product
About Snorkel AI
The data-centric AI platform powered by programmatic labeling and foundation models