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Senior Program Manager - Expert Experience - Remote Eligible
Design and implement a comprehensive onboarding program for Experts in the network.
Senior
$150,000 - 200,000 USD / year
2 weeks ago
Snorkel AI
The data-centric AI platform powered by programmatic labeling and foundation models
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✨ About The Role
- The Senior Program Manager will own and shape the Expert Experience from acquisition to retention.
- Responsibilities include designing and refining the end-to-end experience for Experts.
- The role involves leading the development and execution of programs aimed at improving Expert engagement and retention.
- The candidate will cultivate a strong online Expert community and create resonant communications.
- Metrics definition and monitoring will be crucial to measure the success of programs and inform decision-making.
âš¡ Requirements
- The ideal candidate will have over 6 years of program management experience, particularly in customer or community experience roles.
- Experience in building or managing experiences for highly skilled, specialized talent is highly desirable.
- A strong ability to collaborate with cross-functional teams is essential for success in this role.
- The candidate should possess excellent problem-solving skills and a proactive approach to identifying gaps in the Expert experience.
- Strong communication skills are necessary to engage and nurture a diverse online Expert community.
Senior Program Manager - Expert Experience - Remote Eligible
$150,000 - 200,000 USD / year
Product
About Snorkel AI
The data-centric AI platform powered by programmatic labeling and foundation models