✨ About The Role
- The Technical Program Manager will oversee the development of technology, Standard Operating Procedures (SOPs), and resource workflows to support Operations Managers and Associates.
- This role involves designing and maintaining workflows using tools such as Airtable and SQL to optimize data handling and streamline operations.
- The TPM will collaborate with engineering, research, and delivery teams to create dashboards, queries, and reporting pipelines that enhance visibility into operations.
- The position requires monitoring and reporting on program performance metrics, providing regular updates on progress, risks, and issues.
- The role is contract-based initially, with the potential for conversion to a permanent position based on mutual fit within the first three months.
âš¡ Requirements
- The ideal candidate will have over 4 years of relevant experience in program or project management, particularly in enabling operations teams through process and infrastructure development.
- Proficiency in SQL and experience with tools like Airtable or similar platforms is essential, along with basic Python scripting skills.
- A successful candidate will have a proven track record of connecting systems and building workflows that enhance operational efficiency.
- The individual should be comfortable taking projects from inception to execution, demonstrating flexibility and confidence in dynamic environments.
- Experience managing human data labeling or annotation projects, as well as an understanding of data development processes and AI technologies, is a plus.