✨ About The Role
- The Technical Program Manager will oversee program infrastructure and enablement, focusing on technology, Standard Operating Procedures (SOPs), and resource management.
- This role involves developing and implementing workflows and SOPs to reduce fraud risks and support Operations Managers and Associates.
- The candidate will perform advanced data analysis using tools such as Airtable and SQL to design workflows that detect and mitigate fraud risks.
- Collaboration with engineering teams to enhance fraud detection tools and systems is a key responsibility.
- The role requires balancing tradeoffs between fraud prevention, integrity, compliance, and growth while managing internal relationships.
âš¡ Requirements
- The ideal candidate will have over 6 years of direct operational or technical anti-fraud experience, particularly in areas such as mass registration and e-commerce promotion abuse.
- A strong proficiency in SQL and familiarity with tools like Airtable and Python scripting is essential for success in this role.
- The candidate should have demonstrated expertise in identifying and addressing fraud risks through both technological and procedural solutions.
- Experience with fraud detection tools and identity verification systems is crucial, and familiarity with machine learning-based fraud detection models is a strong plus.
- A bachelor's degree in Computer Science, Data Science, or a related field is required, with advanced degrees or certifications being advantageous.