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Communications Manager, Customer Success (starlink)

Develop and implement a comprehensive communication strategy to enhance customer success for Starlink.
Redmond, Washington, United States
Mid-Level
$110,000 - 145,000 USD / year
2 weeks ago
SpaceX

SpaceX

A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.

✨ About The Role

- The Communications Manager will develop and implement the strategy for Starlink Customer Success communications. - This role involves creating actionable feedback loops and data-driven approaches to enhance communication effectiveness. - The manager will serve as the communications point of contact for internal stakeholders and partners, ensuring alignment across various teams. - Responsibilities include managing complex communications challenges and advocating on behalf of customers. - The position requires collaboration with cross-functional teams, including business, human resources, legal, marketing, and engineering.

âš¡ Requirements

- A successful candidate will have a bachelor's degree and at least 5 years of professional experience in communications or public relations. - The ideal individual will possess exceptional writing and editing skills, capable of simplifying complex concepts into user-friendly communications. - Candidates should have a strong awareness of the business environment and the ability to react quickly to protect business interests. - Experience with social media strategies and tactics is preferred, along with established skills in strategic thinking and relationship-building. - The role requires a self-driven individual who can balance strategic thinking with tactical execution while managing multiple projects simultaneously.
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Communications Manager, Customer Success (starlink)
Redmond, Washington, United States
$110,000 - 145,000 USD / year
Product
About SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.