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Communications Manager, Customer Success (Starlink)
Develop and implement external communication strategies to educate and support Starlink customers.
Los Angeles
Senior
$110,000 - 145,000 USD / year
5 months ago
SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.
Job is no longer active
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✨ About The Role
- Responsible for developing and implementing external communication strategies to educate, support, and create value for Starlink customers
- Devise and drive organization-wide approach to customer communications, including technology, processes, and programs for world-class communications
- Serve as the communications point of contact for internal stakeholders and partners, providing expert counsel and driving consensus
- Create actionable feedback loops and data-driven approaches to support continuous improvement of communications
- Collaborate effectively with cross-functional teams and manage unexpected communications challenges to advocate on behalf of customers
âš¡ Requirements
- Experienced professional with 5+ years in communications or public relations, preferably in a technology or aerospace industry
- Strong strategic thinker with exceptional writing and editing skills to distill complex concepts into user-friendly communications
- Ability to work cross-functionally and collaborate effectively with various internal stakeholders and partners
- Detail-oriented individual with a track record of managing complex communications challenges and driving continuous improvement
- Self-driven with a can-do attitude, able to work in a fast-paced environment and stay on top of tactical execution
Communications Manager, Customer Success (Starlink)
Los Angeles
$110,000 - 145,000 USD / year
Product
Job is no longer active
About SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.