✨ About The Role
- The Enterprise Account Manager will serve as the primary point of contact for a portfolio of aviation customers in the EMEA region.
- Responsibilities include managing complex aviation agreements and ensuring all contract terms are fulfilled.
- The role requires monitoring customer performance and developing corrective actions to enhance the operation of the Starlink system.
- The candidate will advocate for customers, maintain a positive attitude in crisis situations, and work independently with minimal direction.
- The position involves significant travel, up to 80%, to support customer needs and represent Starlink at regional events.
âš¡ Requirements
- The ideal candidate should have a bachelor's degree in engineering or business, or equivalent experience in a relevant field.
- A minimum of 3 years of professional experience in business development, aviation operations, engineering, or account management is required.
- The candidate should possess strong customer service skills and a passion for ensuring customer satisfaction.
- Experience working with technical products or services, particularly in the aviation sector, is essential.
- The ability to build long-term relationships with customers and demonstrate empathy and active listening skills is crucial for success in this role.