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Enterprise Account Manager - State & Local Government
Lead the implementation of self-service processes for large enterprises to manage Starlink independently.
Hawthorne, California, United States
Senior
$110,000 - 150,000 USD / year
1 month ago
SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.
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✨ About The Role
- The Enterprise Account Manager will act as the primary point of contact for a portfolio of enterprise customers, managing the relationship from contract signature through to long-term retention and growth.
- Responsibilities include delivering exceptional customer service, resolving issues efficiently, and building strong relationships to understand customer requirements.
- The role involves collecting and communicating customer feedback to influence product development and improve enterprise business.
- The candidate will need to autonomously identify and implement new processes to accelerate growth and enable scalability for the internal team.
- The position requires significant knowledge of the State & Local government vertical and the ability to lead high-impact commercial decision-making within that sector.
âš¡ Requirements
- The ideal candidate should have a bachelor's degree in engineering or business, or equivalent experience in a relevant field.
- A minimum of 3 years of experience in consulting or project management is required for this role.
- Candidates should have at least 3 years of experience working with customers to support a technical product or service.
- Experience working with government customers for at least 1 year is essential.
- The successful applicant will demonstrate strong relationship-building skills and the ability to manage complex projects effectively.
Enterprise Account Manager - State & Local Government
Hawthorne, California, United States
$110,000 - 150,000 USD / year
Growth
About SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.