✨ About The Role
- The IT Services Technician will provide 1st, 2nd, and 3rd tier support to SpaceX employees, ensuring smooth IT operations.
- Responsibilities include managing on-site inventory and the lifecycle of IT assets, from procurement to deployment.
- The role involves troubleshooting both software and hardware issues, both in person and remotely.
- The technician will configure and troubleshoot various devices, including desktop computers and multifunction printers.
- Network support and troubleshooting, including device connectivity and VLAN configuration, are key aspects of the job.
- The position requires developing new workflows and solutions in collaboration with IT engineering groups to resolve complex issues.
âš¡ Requirements
- The ideal candidate should have at least 1 year of professional experience in IT services, particularly in building, deploying, and troubleshooting computer systems and networks.
- Strong technical skills in both hardware and software are essential, along with experience supporting Microsoft technologies.
- Experience with Mac iOS and Linux environments is preferred, indicating a well-rounded technical background.
- Excellent customer service and communication skills are crucial, as the role involves direct interaction with SpaceX employees.
- The candidate should be able to work independently and manage multiple tasks in a fast-paced environment.