Sales Operations Manager (global Starlink Enterprise Sales)

Sales Operations Manager (Global Starlink Enterprise Sales)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

The Starlink Enterprise Sales team is hiring a results-driven Sales Operations Manager to empower our sellers and channel resellers to perform at their peak by providing the tools, training, and insights they need to win.

You'll design and deliver impactful programs that connect Starlink's technology to customer value, align sales teams and channel resellers around consistent messaging and methodology, and accelerate onboarding, ramp, and productivity. You'll partner cross-functionally with Sales, Marketing, Account Management, Channel, and Customer Success to make enablement a strategic advantage.

You will build upon a strong foundation - scalable onboarding, structured playbooks, and defined methodologies - to drive measurable improvements in pipeline generation, deal execution, and quota attainment. The ideal candidate combines strategic vision with operational excellence and thrives on turning enablement from a support function into a revenue multiplier with a strong emphasis on channel reseller success to expand Starlink's global reach.

This is a critical, high-impact role for a proven enablement leader who can influence cross-functionally, operationalize at scale, and deliver meaningful results across multiple GTM motions including direct sales and channel resellers.

Responsibilities:

• Strategic Enablement:
  • Partner with sales and channel leadership to define enablement priorities that align with sales strategy.
  • Build scalable frameworks for onboarding, readiness, and continuous learning across all enterprise sales and channel resellers.
  • Translate product, messaging, and methodology updates into actionable field enablement programs.
• Content & Training:
  • Develop and maintain sales playbooks, positioning guides, competitive resources, and value messaging content for enterprise sales and channel resellers.
  • Deliver engaging enablement sessions – live, virtual, and self-paced – that blend practical selling with deep product understanding. Integrate enablement into major product releases, launches, and campaigns.
• Sales Tools & Systems:
  • Own enablement tools such as HubSpot, Apollo, Euler, Support Agent ensuring content is discoverable, relevant, and adopted.
  • Partner with Sales Ops to align tools, data, and process improvements to enablement outcomes.
• Performance & Impact:
  • Define and track key enablement metrics including channel-specific KPI's such as reseller activation rates, sales velocity, reseller-closed revenue, etc.
  • Gather feedback from sellers and resellers to continuously improve programs and resources.
  • Ensure enablement outcomes are visible to executive stakeholders.

Basic Qualifications:

• Bachelor's degree OR 5+ years of professional working experience in lieu of a degree
• 5+ years of experience in sales enablement, sales strategy, or enterprise sales leadership

Preferred Qualifications:

• Strong understanding of enterprise sales cycles, and the ability to translate complexity into clarity
• Experience with design tools, ideally Figma
• Proven track record of building and scaling onboarding and readiness programs, with experience in channel reseller enablement
• Excellent communication and facilitation skills, you can lead workshops and craft messaging that sticks for diverse audiences, including global channel resellers
• Highly organized, project-driven, and comfortable managing multiple workstreams
• Proficiency in GTM tools such as HubSpot, Apollo, etc.
• Analytical mindset with the ability to connect enablement programs to business outcomes, including channel revenue attribution

Additional Requirements:

• Must be available to work extended hours and weekends as needed
• Ability to travel 50% of the time

Compensation and Benefits:

Sales Operations Manager: $110,000.00 - $150,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.