✨ About The Role
- The Sr. Payments Operations Analyst will manage the operations of payment processing, including transaction workflows and issue resolution.
- Responsibilities include monitoring platform health and key performance metrics to ensure seamless operation of the payment platform.
- The role involves leading data-driven analysis efforts to enhance payment performance and customer experience.
- The analyst will engage with internal finance teams and external payment providers to monitor daily payments settlements and address any gaps.
- The position requires driving readiness for new launches, including managing external payment provider selection and post-launch performance monitoring.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree and at least 5 years of professional experience in operations within payments, fraud, risk, or ecommerce sectors.
- A strong proficiency in SQL is essential, with a minimum of 3 years of experience in this area.
- Candidates should possess advanced skills in Python and/or R for data analysis and scripting.
- The ability to influence cross-functional partners at all levels within the organization is crucial for success in this role.
- A data-driven mindset is necessary to develop long-term payment optimization strategies in a multiprocessor environment.