View All Jobs 1236
Starlink Enterprise Account Manager (Aviation)
Lead the implementation of system enhancements to improve customer account management processes.
McGregor, Texas, United States
Senior
$110,000 - 150,000 USD / year
1 month ago
SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.
164 Similar Jobs at SpaceX
✨ About The Role
- The role involves acting as the primary point of contact for a portfolio of enterprise customers, managing the relationship from contract signature through to long-term retention and growth.
- Responsibilities include delivering exceptional customer service, resolving issues efficiently, and building strong relationships to understand customer requirements.
- The candidate will need to collect and communicate customer feedback to influence internal programmatic and technical developments.
- The position requires identifying and leading the implementation of system enhancements and automations to improve customer interactions.
- The role demands availability for extended hours and travel to customer sites as needed, with a requirement to work onsite Monday through Friday.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree or equivalent experience in business development, airline operations, engineering, or account management.
- A minimum of 3 years of consulting or project management experience is required, along with experience working with customers in the aviation or commercial airline business.
- Strong interpersonal skills are essential for building long-term customer relationships, demonstrating empathy, active listening, and resiliency.
- The candidate should possess significant technical knowledge of telecommunications, particularly in areas related to satellites, ground networks, or user terminals.
- Proven ability to manage multiple complex projects and deliver results under tight deadlines is crucial for success in this role.
Starlink Enterprise Account Manager (Aviation)
McGregor, Texas, United States
$110,000 - 150,000 USD / year
Growth
About SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.