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Starlink Enterprise Account Manager
Lead the management of complex government contracts to ensure successful activation and growth.
Washington DC
Senior
$110,000 - 150,000 USD / year
1 month ago
SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.
Job is no longer active
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✨ About The Role
- The role involves acting as the primary point of contact for a portfolio of enterprise customers, managing the relationship from contract signature through activation.
- Responsibilities include delivering exceptional customer service, resolving issues efficiently, and building strong relationships with clients.
- The candidate will need to collect and communicate customer feedback to influence internal programmatic and technical development.
- The position requires identifying and communicating readiness levels, requirements, and risks to achieve forecasted revenue.
- The individual will serve as an internal expert on government accounts, shaping strategic direction and leading commercial decision-making.
- The role also involves designing and implementing new processes to accelerate customer growth and enable team scalability.
- An active TS/SCI clearance is required, or the willingness to obtain one, to work on sensitive SpaceX missions.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree in engineering or business, or equivalent experience in business development or account management.
- A minimum of 3 years of consulting or project management experience is required, along with experience supporting technical products or services.
- Candidates should possess significant knowledge or experience in government contracts and satellite communications.
- Strong relationship-building skills are essential, as the role involves managing complex enterprise agreements and ensuring customer satisfaction.
- The successful applicant will demonstrate expertise in navigating and growing a pipeline of existing complex global customer accounts.
- Excellent written and verbal communication skills are necessary for crafting professional presentations and managing customer expectations.
- A track record of successfully negotiating contracts and managing execution of significant agreements is crucial for this position.
Starlink Enterprise Account Manager
Washington DC
$110,000 - 150,000 USD / year
Growth
Job is no longer active
About SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.