Starlink Localization Lead (product Growth)

Starlink Localization Lead (Product Growth)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Starlink Localization Lead (Product Growth)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide, and to providing a world class experience for all users.

The Starlink Localization lead will join the growth team that is responsible for launching, growing, and improving Starlink around the world. You will be responsible for ensuring Starlink looks and feels native to customers in each market. The role will require building out and managing a localization process, working cross-functionally to improve our tooling, and researching and implementing market and cultural nuances.

Responsibilities:

• Own the localization of Starlink content, including strategic ownership of the quality program, across our website, app, emails, and support materials
• Coordinate all translation projects with external vendors and internal stakeholders
• Maintain & improve strategy for glossaries, style guides, and linguistic assets to ensure consistent tone and terminology
• Drive localization timelines and deliverables across multiple languages
• Conduct market research and cultural audits to ensure cultural relevance of our content
• Own the quality assurance for translated content, including managing reviews and resolving feedback
• Improve and own the success of documentation and process improvements for localization workflows
• Collaborate with teams across Communications, Product, Engineering, and Customer Support

Basic Qualifications:

• Bachelor's degree
• 2+ years of localization program management experience

Preferred Skills and Experience:

• Master's degree in a relevant field (e.g., Linguistics, Translation Studies, International Communications, Localization Project Management)
• Demonstrated experience building and scaling localization programs for global consumer products
• Expertise in localization tooling and workflows (e.g., TMS, CMS, CAT tools, QA systems)
• Proven success managing external vendors and internal stakeholders
• Deep understanding of cultural differences, market preferences, and regional nuances across multiple countries
• Strong attention to detail with the ability to navigate fast-paced environments and evolving priorities
• Excellent written and verbal communication skills
• Fluency or near-native proficiency in one or more non-English languages preferred
• Strong organizational and project coordination skills
• Excellent attention to detail and linguistic quality
• Experience working with cross-functional teams or international markets
• Passion for creating seamless global user experiences
• Adaptability and comfort in fast-paced, ambiguous environments

Additional Requirements:

• This position is based in Redmond, WA and requires being onsite - remote work not considered
• Must be available to work extended hours and/or weekends, as needed
• Willingness to travel to other SpaceX locations and events, as needed

Compensation and Benefits:

Pay range: Localization Lead: $90,000.00 - $115,000.00/per year. Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.