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Technical Strategy Associate
Define and enhance the customer experience for the Starlink satellite internet service.
Remote
Mid-Level
$95,000 - 130,000 USD / year
1 week ago
SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.
Job is no longer active
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✨ About The Role
- The Technical Strategy Associate will be responsible for understanding and driving core user metrics such as Net Promoter Score and Customer Satisfaction Score.
- This role involves working cross-functionally to identify and eliminate root causes of poor user experience across various organizations.
- The candidate will serve as a product manager/project owner for feature launches and software automation projects.
- The position requires a willingness to dive deep into technical topics and data analytics to drive positive outcomes.
- The role may involve fixing, deleting, automating, or creating new processes to address structural and emerging issues.
âš¡ Requirements
- A bachelor's degree in an engineering discipline is required for this role.
- The ideal candidate will have at least 2 years of professional experience in venture capital, management consulting, or operations/product management at a technology company.
- Strong business acumen and technical competence are essential for success in this position.
- The candidate should possess excellent execution and delivery skills to drive product strategy and customer experience.
- A self-starter attitude with the ability to communicate effectively across both business and technical disciplines is crucial.
Technical Strategy Associate
Remote
$95,000 - 130,000 USD / year
Strategy & Ops
Job is no longer active
About SpaceX
A leading aerospace manufacturer and space transport services company known for its Falcon rockets and Dragon spacecraft.