Sr. Product Manager - UX - Remote Eligible

Product Manager, UX

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. In addition to some of the world's largest enterprises and government agencies, more than 30% of the world's top MSSPs rely on our platform. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.

We are seeking a highly collaborative and customer-focused Product Manager, UX to help drive the user experience strategy and execution across our cybersecurity platform. This role bridges Product Management, UX Design, Engineering, and Customer Success to create intuitive, scalable, and impactful experiences for security professionals.

The ideal candidate understands how to simplify complex cybersecurity workflows into elegant user experiences while balancing business priorities, technical feasibility, and customer needs. You will play a key role in defining product requirements, user journeys, platform usability, and workflow optimization for enterprise security teams. This is an excellent opportunity for someone passionate about cybersecurity, human-centered design, and solving complex operational challenges for enterprise customers.

Please note, as part of our interview process, we may invite candidates for an in-person interview to meet with our team.

Responsibilities

• Product Ownership: Drive a cohesive, intuitive, and persona-aware experience that scales across our growing product portfolio. Partner with Product, Design, Engineering, and Security teams to define and deliver UX-focused product initiatives from concept through launch and ongoing optimization. Intimately understand customer needs and conduct discovery sessions, usability studies, workflow analysis, and user interviews. Translate complex technical security concepts into intuitive product experiences. Advocate for accessibility, usability, scalability, and design consistency across the platform.
• Measure & Improve: Define and monitor KPIs related to product usage, adoption metrics, time-to-value, user engagement, and drop-off. Use qualitative and quantitative feedback to iterate and improve experiences. Analyze customer feedback, usage analytics, support trends, and market insights to identify areas for improvement.
• Execution: Create and maintain product requirements documents (PRDs), user stories, acceptance criteria, and workflow documentation. Serve as the primary point of coordination across product, design, and engineering. Drive roadmap prioritization for UX improvements, workflow automation, and customer experience enhancements. Collaborate closely with UX/UI designers to develop wireframes, prototypes, and user flows. Work with Engineering teams throughout Agile/Scrum development cycles. Support go-to-market initiatives by partnering with Marketing, Sales Engineering, and Support teams.